How to Contact Us

• For questions regarding store orders, call toll-free 866-608-4877
• Open Monday-Friday 8:30am-5:30pm Pacific Standard Time (Closed holidays and weekends)
• Any other times, please leave a voice mail and we will return your call promptly.
• Via email regarding store orders: orders@cholulastore.com
• Via email regarding store technical support: webmaster@cholulastore.com
• Fax: 626-967-7847
• Technical Support:

Cholula Online Store
c/o CMS, Inc.
692-B Arrow Grand Circle
Covina, CA 91722

Shipping & Fulfillment

• Online Store fulfillment operations are conducted every business day. Orders submitted before 11AM Pacific Standard Time will be processed and shipped the same day.
• Shipping rates are calculated based on weight, zip code, and shipping zone. Your final shipping and handling amount will be displayed right before you place your order.
• Shipped from:

Cholula Online Store
c/o CMS, Inc.
692-B Arrow Grand Circle
Covina, CA 91722

Payment Options

• We accept Visa and Master Card via Internet, toll-free phone number, fax, and postal mail.
• All Internet credit card transactions are safely and securely encrypted using SSL.

Store Policies

• All customer information is kept confidential. We will not disclose any of your order information to any third party.
• We stand behind the quality of our merchandise and offer a 30-day money back guarantee on all products (however shipping and handling must be paid by the customer). Please contact us for details on product returns.
• If your order arrives damaged, we will make things right. Please contact us regarding any damaged shipments.
• Only California shipments are charged 8.25% sales tax.